Creswick Woollen Mills logo
Creswick Woollen Mills logo

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Return & Exchange: Policies and Instructions

Return and Exchange Policy

You can return your item in-store in person, to any of our stores for a new product or a gift card. Gift cards will also be issued for any difference between the item exchanged and the amount originally paid. You must present the receipt you received

Variation To Refund & Exchange Policy For Items Purchased With Afterpay And Openpay

An item purchased online using Afterpay or Openpay as tender can be:. Refunded by posting it to our Online Store Returns/Exchange address or. Exchanged in-store for a product or a gift card. Gift cards will also be issued for any difference between t

Understanding Our Replacement Policy

At Creswick, we strive to provide our customers with the highest quality products and exceptional shopping experiences. We understand that sometimes, despite our best efforts, issues may arise with your purchase. That's why we have a comprehensive re