You can return your item in-store in person within 14 days from the date of the purchase (during the period advised above), to any of our stores for a new product or a gift card. For store locations please refer to this link https://www.creswickwool.
An item purchased online using Afterpay or Openpay as tender can be:. We are unable to issue refunds in-store where Afterpay or Openpay was used as tender. All refunds and exchanges are subject to our refund and exchange policy having been met.
At Creswick, we strive to provide our customers with the highest quality products and exceptional shopping experiences. We understand that sometimes, despite our best efforts, issues may arise with your purchase. That's why we have a comprehensive re
If you receive a faulty product, you can return it for an exchange or a refund. However, please note that we cannot accept returns or exchanges for garments that have been damaged due to regular wear and tear, such as a button falling off or a zipper