Creswick Woollen Mills logo
Creswick Woollen Mills logo

All articles

Return & Exchange

Return and Exchange Policy

We hope you will be delighted with your Creswick purchase. If for any reason you are not completely satisfied, we are happy to offer a return or exchange in accordance with the policy outlined below. For store locations, please visit:https://creswick

Variation To Refund & Exchange Policy For Items Purchased With Afterpay And Openpay

An item purchased online using Afterpay or Openpay as tender can be:. We are unable to issue refunds in-store where Afterpay or Openpay was used as tender. All refunds and exchanges are subject to our refund and exchange policy having been met.

Understanding Our Replacement Policy

At Creswick, we strive to provide our customers with the highest quality products and exceptional shopping experiences. We understand that sometimes, despite our best efforts, issues may arise with your purchase. That's why we have a comprehensive re

Wear and Tear

If you receive a faulty product, you can return it for an exchange or a refund. However, please note that we cannot accept returns or exchanges for garments that have been damaged due to regular wear and tear, such as a button falling off or a zipper